Privacy Policy

Background

We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas;

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us.

 

2. Information About Us

2.1 Our Site is owned and operated by Core Tree Ltd

2.2 Our VAT number is 203 3226 64.

2.3 The Director is responsible for all aspects of Data Protection and Privacy and their contact details are jack@coretree.co.uk.

 

3. What Does This Policy Cover?

This Privacy Policy applies only to your information and the data we collect. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

a) The right to be informed;

b) The right of access;

c) The right to rectification;

d) The right to erasure (also known as the ‘right to be forgotten’);

e) The right to restrict processing;

f) The right to data portability;

g) The right to object;

h) Rights with respect to automated decision-making and profiling.

 

4.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided above and we will do our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

5. What Data Do We Collect?

Depending upon the service we provide, we may collect some or all of the following personal data;

5.1 name;

5.2 business/company name

5.3 contact information such as email addresses and telephone numbers;

5.4 demographic information such as post code, preferences, and interests;

5.5 financial information such as credit / debit card numbers;

5.6 login details to social media and online accounts;

5.7 web browser type and version;

5.8 operating system;

5.9 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

 

6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, We may use your data for the following purposes:

6.2.1 Providing and managing your Account;

6.2.2 Personalising and tailoring your experience;

6.2.4 Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you);

6.2.5 Personalising and tailoring our products and services for you;

6.2.6 Replying to emails from you;

6.2.7 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on the unsubscribe link;

6.2.8 Market research;

6.3 You will not be opt in to any marketing database, should you wish to received information about our services and to join our mailing list you will have to complete relevant consent form on our Website.

6.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

 

7. How and Where Do we Store Your Data?

7.1 We only keep your personal data for as long as we need to, are legally entitled to and/or for as long as we have your permission to keep it.

7.2 Your data will only be stored within the European Economic Area (“the EEA”) or in a data centre with a strict data privacy policy.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected.

7.3 Steps we take to secure and protect your data include:

7.3.1 Encrypting information sent between your browser and the server

7.3.2 Encrypting information taken as a backup from this website

 

8. Do We Share Your Data?

8.1 Subject to section 8.2, we will not share any of your data with any third parties for any purposes except to fulfil a contract for you.

8.2 In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

 

9. How Can You Control Your Data?

9.1 When you submit personal data, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details.

 

10. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held).

 

11. Contacting Us

If you have any questions about our site or this Privacy Policy, please contact Us by email at jack@coretree.co.uk by telephone on 01299 406040 or by post at Bridge House, Riverside North, Bewdley, Worcestershire, DY12 1AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 10, above).

 

12. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.